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ABOUT SPECIALIST CARS STEVENAGE.

Find out more about what we do and our team.

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THE 4.

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Specialist Cars Exclusive Offers

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The entire BMW Range at just 2.9% APR

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10 fun facts on our BMW PHEV Range

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BMW CYBER WEEK - UNMISSABLE.

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Introducing the new BMW 128ti.

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The BMW 5 Series.

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Pre-order the new BMW iX3 Premier Edition

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Introducing the BMW 2 Series Gran Coupe

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BMW Owner's Guide: Maintaining Your BMW.

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The BMW i Range

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The BMW X5

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The BMW X7

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The New BMW 1 Series

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The BMW Apprenticeship Scheme

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WE'RE ON SOCIAL MEDIA

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Dedicated Service Booking Number

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Snow Centre Partnership

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David Lloyd Partnership Announcement

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Harpenden Rugby Club Partnership

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Luton Rugby Club

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Tring Cricket Club Partnership

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Knebworth Cricket Club

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St Michaels Manor Partnership

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Odyssey Gym Knebworth Partnership

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Luton Town Football Club Partnership

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BMW Help: Recalls

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The Specialist Cars Opt In

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Check In. Top Up. Check Out.

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Bump it. Snap it. Send it.

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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WE ARE RECRUITING

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Diamond Cut Alloys Now Available!

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How to get connected with BMW Connected Drive.

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YOUR PERFECT BMW COULDN’T BE CLOSER.

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BMW M.

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We're Hiring - Service Advisor

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We're Hiring - Experienced Technicians

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We're Hiring - Trainee SMART Repairer

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A History of Specialist Cars

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COVID-19 November Update

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We're Hiring - Used BMW Retail Sales Consultant

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Meet the team

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Manjit Ahluwalia

Head of Business

Paul Humphrey

BMW New Car Sales Manager
  • Department BMW Sales

David Hannibal

Retail Sales Manager
  • Department BMW Sales

Claire Bate

BMW Showroom Host

Megan Ralph

BMW Showroom Host

Lee Barker

Retail Sales Consultant
  • Department BMW Sales

William Carr

Retail Sales Consultant
  • Department BMW Sales

David Nolan

BMW Used Car Sales Manager
  • Department BMW Sales

Lee Wadsworth

Retail Sales Consultant
  • Department BMW Sales

Leigh Stevens

Retail Sales Consultant
  • Department BMW Sales

Marcus Stevens

Retail Sales Consultant
  • Department BMW Sales

Fred Prince

Retail Sales Consultant
  • Department BMW Sales

Josh Simmons

Group Marketing Manager
  • Department Marketing

Sales Admin Team

BMW Sales Admin
  • Department Admin

James Ward

Aftersales Manager
  • Department Aftersales

Robert Dunnett

Service Manager
  • Department Aftersales

John David

Customer Service Manager
  • Department Aftersales

Alex Whitaker

Service Advisor
  • Department Aftersales

Angel George

Service Advisor
  • Department Aftersales

Raymond O'Donoghue

Service Advisor
  • Department Aftersales

Marc Somers

Parts Manager
  • Department Aftersales

Ian Wilkinson

Parts Supervisor
  • Department Aftersales

Don Brown

Parts Advisor
  • Department Parts

Harry Bierman

Parts Advisor
  • Department Parts

Paul Travers

Master Technician
  • Department Workshop

Paul Druce

Senior Technician
  • Department Parts

Louis Brooker

Apprentice
  • Department Workshop

Roma Colletta

Service Administrator
  • Department Aftersales

Paige Brocollo

Service Administrator
  • Department Aftersales

Julie Parisi

Service Administrator
  • Department Aftersales

Barry Hukin

Driver Co-ordinator
  • Department Aftersales

Robin Cooper

Warranty Supervisor
  • Department Aftersales

Adam Brown

Trade Disposal
  • Department Sales

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Well looked after, friendly staff. Actually serviced the car this time round

Service

Full day servicing time requested for a service (1st service) on an M2 Competition which other dealers quoted 2 hours for. Also reported a faulty rear seat release catch which I have not yet received any update on since the service

Service

Particularly credible during the current Covid situation

Service

Service was prompt and communication was good.

Service

The work was carried out and completed according to the price and timing I was quoted. I was also able to have the service done quickly (within a couple of days of asking) which was very useful. Friendly and helpful staff.

Service

I found Kush, very helpful, was professional throughout these difficult times. The issue with my newly purchased X 1 was dealt with promptly and quickly. Was given a full guide of the problem with every step explained in detail.

Service

I was treated politely and efficiently. Everything was explained clearly to me.

Service

On arrival I was pleasantly greeted by a receptionist who took me to a helpful service advisor who explained the procedures to be carried out on my car and how long they would take who then asked the receptionist to escort me to the reception area

Service

excellent service a very satisfactory completion.

Service

Air bag recall on my BMW was arranged easy and efficiently

Service

Straightforward service

Service

Courteous, friendly and efficient

Service

Timely completion of the service by the requested time; good communication; excellent video of car.

Service

Fixed the problem with no issues. Did what I asked. The advisor was top class Kurshan is his name

Service

Car serviced and cleaned while I waited.

Service

Very helpful and responsive staff.

Service

The car check up was very quick and all service staff were very helpful and cheerful despite wearing masks all the time.

Service

Rob (Robyn) who dealt with our issue was great.

Service

Everything us explained and the staff are very informative

Service

The service was completed without any issues.

Service

Everything necessary done and checked without non-essentials.

Service

Had a good experience.

Service

It was welcoming Appropriate And work done on time

Service

It was easy to book a service, the process was explained to me on the phone and I understood how the anti COVID measures in place would impact my experience. Staff were friendly and professional

Service

Did the job asked.

Service

Good service

Service

It was very easy and efficient.

Service

Service carried out on time and with a good report

Service

Gary has been helpful and kept me informed.

Service

Work completed on time and I was satisfied

Service

Efficient and friendly service despite the difficult circumstances.

Service

No faults whatsoever. Felt like a valued customer

Service

It passed the MOT

Service

As always great service

Service

Again all was fine but it was expensive. There should be some form of discount for pensioners like myself.

Service

Always treated with respect.

Service

Done what was supposed to be done provided me with a video health check. Just felt that my car was with the right people.

Service

All done on time. Helpful video record.

Service

When the fault was acknowledged the service was excellent and I was kept informed throughout.

Service

Made to feel welcome even in these difficult times. kept up to date with the cars progress throughout. Even given a cup of coffee

Service

Good customer service

Service

Prompt and kept me informed

Service

Angel was very accommodating and did everything asked of her. A pleasant and surprising experience.

Service

Pleased with the service I received. It's what I expect from a premium brand company.

Service

Polite and efficient service by service agents. Good work by technicians.

Service

The problem that I was experiencing with the aircon was resolved so I am now cool in summer and mist free in winter

Service

It was exactly as they promised, no issues or problems

Service

friendly polite service

Service

I would like to mention that Paul Travers was very helpful when making a decision what to do about replacing the wheels on my X3

Service

My car was taken in with a smile and given back as clean as a whistle, l was very happy with the Advisor as he made me feel very special and gave good eye contact at all times.

Service

Job completed exactly as required

Service

Received a good welcome and the work was done in the time anticipated

Service

Overall smoothly handled service and fault resolution

Service

Kept me informed

Service

The pick up and return delivery works very efficiently and I am likely to use it again.

Service

Did what was needed

Service

Good and tidy.

Service

Nothing went wrong.

Service

Can't fault it

Service

Thought I needed new brake disks but was told they where not needed until the next check.

Service

The car was left with finger prints everywhere and dirty marks left in the interior, no covid 19 cleansing was done to my car after the work was carried out.

Service

Specialist cars forgot to turn off the computer notification "service needed" or add the service stamp to the obc. Found this when returned to home. Had to take the car back today. Now it shows 2 service stamps on the obc for Aug & Sept 2020 :(

Service

The car has developed a whine since it was serviced

Service

The service was good.

Service

Car in on a recall. Job done as required.

Service

The interaction with staff, both on arrival and collection, was as it should be. The staff were courteous and professional.

Service

Always going to be unusual during Covid restrictions but I felt confident that every step had been taken to protect me and the BMW team

Sales

I was kept informed each step of the way and have now received my new Car, although not really been able to enjoy it as much for to lockdown

Sales

This was the second vehicle that I have purchased from them

Sales

This is the 3rd car I've bought from Gary Hampton and like before the whole process was made stress free.

Sales

I got what I wanted and a good deal.

Sales

Excellent service. This is the second car I have bought from Gary Hampton and he has made it very easy both times, communication is always good too.

Sales

This is the fourth car we have brought from the same salesman that speaks for itself

Sales

Excellent , handled very well with a great job done by Lee at the handover and afterwards as he was patient and knowledgeable about the workings of the Hybrid ,

Sales

As above

Sales

We have bought several BMWs from Gary Hampton in the Stevenage branch. We are great believers in people buying from people, and Gary is a great asset to you as always looks after us. We wouldn't buy from anyone else.

Sales

Ashley Baulk, the sales consultant was very helpful prior to purchase and provided constant updates from ordering to collection point

Sales

Lee Baker provided me with great information so I could make the right choice for me, once I purchased the vehicle, he kept me up to date with the build process.

Sales

It was very easy

Sales

Sales exec was very experienced, knowledgeable and sincere. Dealership was very well presented and all staff knowledgeable and friendly. It felt like I was getting real service from start to finish.

Sales

Superb assistance from Ashley Baulk and David Hannibal.

Sales

Gary Hampton was superb and dealt with everything in a professional and courteous manner.

Sales

Staff were friendly & helpful I loved getting a video when my car was collected ready for me

Sales

They handled all the covid restrictions really well, I was still able to do a test drive and they helped by sending videos of certain car features instead of showing me in the car as this was not allowed. Very impressed with the team.

Sales

our salesman Ashley was friendly and informative at same time and never pressured us at any stage.

Sales

All on time and correctly supplied

Sales

Gary was great - everything was ready when I arrived, and he had sent me all the links and videos beforehand. Full tank too - all round great experience, wouldn't change a thing.

Sales

Excellent service

Sales

As said before felt completely at ease